Network Assistance have an envied track-record of providing IT support, computer services and IT consultancy dating back to 1996. In this time we have seen huge changes in how computer systems and information technology benefit organisations, and we pride ourselves on the R&D we continually undertake to ensure we are at the cutting-edge of the industry.
It is this background, and our expertise at serving many hundreds of clients, that gives Network Assistance and our engineers a huge advantage when providing IT consultancy services.
Typically when we engage with a new client, we undertake a full site survey to document precisely what is in place, and how it is being used. From this, a detailed report is compiled with an executive summary which highlights where potential improvements can be made.
In addition, as so many organisations look on Network Assistance as their IT department, we are continually asked for our advice. For the majority, we are viewed as their IT manager/director and this is a role which we embrace.
However, we don’t stop there and we don’t sit around waiting for our clients to contact us. At Network Assistance, we pride ourselves on being proactive and making our customers aware of any technological or software advancements which can improve their computer systems.
Network Assistance also provide more formal IT consultancy services where companies need more detailed information and a more strategic approach. This involves a senior engineer or our technical director spending time on-site auditing systems, assessing what is in place, and consulting with the key personnel to ascertain what the current and future plans are.
From this, a detailed consultancy document is produced which details the existing network infrastructure, the advantages and disadvantages of various options, and Network Assistance’s recommendations to achieve the desired outcomes.
So, if you feel that your IT strategy needs a fresh pair of eyes, or if your current IT service provider are not providing you with the consultative approach to IT support that you require, contact Network Assistance to discuss how we benefit with organisations similar to your own.